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| North Lakes Cleaning Service, Inc. (651) 426-7847 "We create free time for busy people!" |
| Member of the Association of Residential Cleaning Services International |
| Copyright © 2006 North Lakes Cleaning Services, Inc. All Rights Reserved. |
WHAT DOES NORTH LAKES CLEANING DO?
North Lakes Cleaning is a full service cleaning company. Our experienced staff can provide regular and one-
time cleaning services for you, for your home, your office, your carpets, your windows or new construction
location.
WHAT IS YOUR 96-POINT AUDIT?
Your home is a valuable asset that you trust us to help you maintain. We start each client off with a free 96-
point audit where we review and make recommendations for your home’s maintenance in 96 areas,
including some safety issues.
HOW DOES YOUR PRICE AND QUALITY COMPARE TO OTHER SERVICES?
Our clients tell us that our prices are fantastic for the value that we deliver. Will we be the cheapest bid that
you will receive? Probably not. We focus on quality and giving you what you are paying for. For example, we
don’t just run a feather duster over your dining room table and call it done; instead we use Restore non-toxic
furniture cleaner on a soft cotton towel and hand dust each item including chair backs, ledges, and legs. It’s
that kind of quality that keeps our customers with us for years.
DO I NEED TO PROVIDE PRODUCTS OR EQUIPMENT?
No. We provide all of that for you. Not only do we bring everything that we will need to complete your job to
sparkling quality, but we also pride ourselves in using the best quality equipment and products available to
commercial companies.
WHAT'S "GREEN CLEANING", AND WHY IS IT IMPORTANT?
We care about our customers, our staff and the environment, and that is why we use Restore products to
clean and sanitize your home without all of the stinky smells, harsh residues, or chemical impact that
traditional products can have. If you want to learn more about this, ask us for a brochure about the
environment and the products that we carry.
DO YOU CLEAN IN TEAMS OR INDIVIDUALS?
We generally send individuals to come clean your home instead of a speeding, impersonal team. Why? Our
clients have told us that they prefer an individual who can give them the personal service that they want, and
in a calm and peaceful way.
DO YOU HIRE EMPLOYEES OR SUB-CONTRACTORS?
We only hire employees, and not sub-contractors for our cleaning staff. That means that when you hire North
Lakes Cleaning service that we can check every employee out thoroughly, pay all employment taxes, provide
insurance, provide training, and have general care and control over the work that is being done. Contractor
referral companies may be restricted by law from providing these assurances to you.
DO YOUR HOUSE CLEANING TECHNICIANS SPEAK ENGLISH?
Yes. Communication is very important in this job. In our screening process we make sure that each team
member can effectively communicate with our clients, our management and other team members.
WHAT KIND OF TRAINING DOES YOUR STAFF RECEIVE?
We are very careful about picking the right staff to join our team. Generally only 1 out of every 20 respondents
to our employment listings qualify to work for our company. After hiring the most eager and brightest
candidates we begin a 40 hour, 6 part training program with standards testing that they must complete
before becoming a North Lakes Cleaning Technician. If a team member wants to become a Trainer or
Supervisor, he or she must undergo additional training. And, we have an on-going weekly continued
education training to keep all of our staff up on the latest techniques in cleaning, customer service, and
problem-solving.
CAN YOU CLEAN MY CARPETS, WINDOWS AND/OR MY COMMERCIAL OFFICE SPACE?
You bet! We are a full service operation and can arrange for your carpets, windows, home or commercial
space, and/or your new construction job to be cleaned. Call us to find out more details.
DO I NEED TO BE HOME WHEN THE CLEANING IS DONE?
No. That’s completely up to you. Our licensed, bonded, insured employees know what they are doing and
can be trusted to do a terrific job whether you are home or away.
DO YOU DO ONE-TIME CLEANINGS OR DO I NEED TO SIGN UP FOR REGULAR SERVICE?
We can do either one. We do a lot of party preparation or cleanup, semi-annual deep cleans, get ready for
your mother in-law, etc. The more frequent the service, the better pricing you will receive, of course.
LAUNDRY, DISHES, IRONING...WHAT KINDS OF EXTRAS CAN YOU DO AND NOT DO FOR ME?
Sure, these things are possible if you request them. Let us know what you had in mind, and we can
customize your service to meet your needs.
WHAT IS THE "CLEANING FOR A REASON" ORGANIZATION AND HOW DOES NORTH LAKES HELP PEOPLE
WITH CANCER?
We are proud to be part of "Cleaning for a Reason", an organization designed to help women with cancer get
the choirs of life handled. Cleaning businesses across the country choose to participate by contributing
money and time to help those who need it. North Lakes Cleaning has always been active in sponsoring
various charity organizations.
ARE YOU PART OF A CHAIN OF CLEANING COMPANIES?
No. Founder, Paula Caron, started North Lakes Cleaning, Inc. over ten years ago, and loves running an
active local business in her community. Running her own business instead of being part of a national chain
allows to design her business and her services however will best serve her clients, instead of being
restricted to a one-size-fits-all structure.
WHAT HAPPENS IF SOMETHING GETS BROKEN?
Of course, we hope this never happens, but in the event that it does just report it to our office, and we will take
care of you right away.
DO YOU OFFER A GUARANTEE?
Absolutely we offer a guarantee! We aren’t happy until you are. If you are unsatisfied with anything, just call
our office and we will re-clean the missed area, no problem!
I WANT TO GET STARTED, WHAT'S MY FIRST STEP?
Call me right now to get started at (651) 426-7847, and we will get you an estimate, and get you started right
away!
North Lakes Cleaning is a full service cleaning company. Our experienced staff can provide regular and one-
time cleaning services for you, for your home, your office, your carpets, your windows or new construction
location.
WHAT IS YOUR 96-POINT AUDIT?
Your home is a valuable asset that you trust us to help you maintain. We start each client off with a free 96-
point audit where we review and make recommendations for your home’s maintenance in 96 areas,
including some safety issues.
HOW DOES YOUR PRICE AND QUALITY COMPARE TO OTHER SERVICES?
Our clients tell us that our prices are fantastic for the value that we deliver. Will we be the cheapest bid that
you will receive? Probably not. We focus on quality and giving you what you are paying for. For example, we
don’t just run a feather duster over your dining room table and call it done; instead we use Restore non-toxic
furniture cleaner on a soft cotton towel and hand dust each item including chair backs, ledges, and legs. It’s
that kind of quality that keeps our customers with us for years.
DO I NEED TO PROVIDE PRODUCTS OR EQUIPMENT?
No. We provide all of that for you. Not only do we bring everything that we will need to complete your job to
sparkling quality, but we also pride ourselves in using the best quality equipment and products available to
commercial companies.
WHAT'S "GREEN CLEANING", AND WHY IS IT IMPORTANT?
We care about our customers, our staff and the environment, and that is why we use Restore products to
clean and sanitize your home without all of the stinky smells, harsh residues, or chemical impact that
traditional products can have. If you want to learn more about this, ask us for a brochure about the
environment and the products that we carry.
DO YOU CLEAN IN TEAMS OR INDIVIDUALS?
We generally send individuals to come clean your home instead of a speeding, impersonal team. Why? Our
clients have told us that they prefer an individual who can give them the personal service that they want, and
in a calm and peaceful way.
DO YOU HIRE EMPLOYEES OR SUB-CONTRACTORS?
We only hire employees, and not sub-contractors for our cleaning staff. That means that when you hire North
Lakes Cleaning service that we can check every employee out thoroughly, pay all employment taxes, provide
insurance, provide training, and have general care and control over the work that is being done. Contractor
referral companies may be restricted by law from providing these assurances to you.
DO YOUR HOUSE CLEANING TECHNICIANS SPEAK ENGLISH?
Yes. Communication is very important in this job. In our screening process we make sure that each team
member can effectively communicate with our clients, our management and other team members.
WHAT KIND OF TRAINING DOES YOUR STAFF RECEIVE?
We are very careful about picking the right staff to join our team. Generally only 1 out of every 20 respondents
to our employment listings qualify to work for our company. After hiring the most eager and brightest
candidates we begin a 40 hour, 6 part training program with standards testing that they must complete
before becoming a North Lakes Cleaning Technician. If a team member wants to become a Trainer or
Supervisor, he or she must undergo additional training. And, we have an on-going weekly continued
education training to keep all of our staff up on the latest techniques in cleaning, customer service, and
problem-solving.
CAN YOU CLEAN MY CARPETS, WINDOWS AND/OR MY COMMERCIAL OFFICE SPACE?
You bet! We are a full service operation and can arrange for your carpets, windows, home or commercial
space, and/or your new construction job to be cleaned. Call us to find out more details.
DO I NEED TO BE HOME WHEN THE CLEANING IS DONE?
No. That’s completely up to you. Our licensed, bonded, insured employees know what they are doing and
can be trusted to do a terrific job whether you are home or away.
DO YOU DO ONE-TIME CLEANINGS OR DO I NEED TO SIGN UP FOR REGULAR SERVICE?
We can do either one. We do a lot of party preparation or cleanup, semi-annual deep cleans, get ready for
your mother in-law, etc. The more frequent the service, the better pricing you will receive, of course.
LAUNDRY, DISHES, IRONING...WHAT KINDS OF EXTRAS CAN YOU DO AND NOT DO FOR ME?
Sure, these things are possible if you request them. Let us know what you had in mind, and we can
customize your service to meet your needs.
WHAT IS THE "CLEANING FOR A REASON" ORGANIZATION AND HOW DOES NORTH LAKES HELP PEOPLE
WITH CANCER?
We are proud to be part of "Cleaning for a Reason", an organization designed to help women with cancer get
the choirs of life handled. Cleaning businesses across the country choose to participate by contributing
money and time to help those who need it. North Lakes Cleaning has always been active in sponsoring
various charity organizations.
ARE YOU PART OF A CHAIN OF CLEANING COMPANIES?
No. Founder, Paula Caron, started North Lakes Cleaning, Inc. over ten years ago, and loves running an
active local business in her community. Running her own business instead of being part of a national chain
allows to design her business and her services however will best serve her clients, instead of being
restricted to a one-size-fits-all structure.
WHAT HAPPENS IF SOMETHING GETS BROKEN?
Of course, we hope this never happens, but in the event that it does just report it to our office, and we will take
care of you right away.
DO YOU OFFER A GUARANTEE?
Absolutely we offer a guarantee! We aren’t happy until you are. If you are unsatisfied with anything, just call
our office and we will re-clean the missed area, no problem!
I WANT TO GET STARTED, WHAT'S MY FIRST STEP?
Call me right now to get started at (651) 426-7847, and we will get you an estimate, and get you started right
away!
Frequently Asked Questions:
| Member of the White Bear Area and Forest Lake Area Chamber of Commerce |
We service the following communities.
Arden Hills, Blaine, Chicago City, Circle Pines, Forest Lake, Hugo, Lake Elmo, Lindstrom, Lino Lakes, Little Canada,
Mahtomedi, Maplewood, North Oaks, New Brighton, North Branch, No St Paul, Oak Park Heights, St. Paul, Scandia,
Shoreview, Stacy, Stillwater, Vadnais Heights, White Bear Lake, and Wyoming
Arden Hills, Blaine, Chicago City, Circle Pines, Forest Lake, Hugo, Lake Elmo, Lindstrom, Lino Lakes, Little Canada,
Mahtomedi, Maplewood, North Oaks, New Brighton, North Branch, No St Paul, Oak Park Heights, St. Paul, Scandia,
Shoreview, Stacy, Stillwater, Vadnais Heights, White Bear Lake, and Wyoming